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ABOUT SUNWIRE

One Canadian partner for your business telecom & IT.

For more than 17 years we've grown from a small software firm into one of Canada's fastest-growing telecommunications and cybersecurity providers - building our own technology and backing it with real, local people.

  • Canadian-owned & operated
  • Software built in-house
  • Professional expert support
  • Telecom & IT under one roof
...

WHY CHOOSE SUNWIRE

What makes us different.

We're not a reseller passing you along to someone else. We build the platform, run the network, and answer the phone.

Canadian-Owned & Operated

Headquartered in Sudbury, Ontario. Your data, your calls and your support all stay in Canada.

Our Software is Built In-House

Our SolSwitch platform is developed by our own engineers - so we can adapt it to what your business needs.

Professional Expert Support

A team of 40+ specialists across voice, network, IT and cybersecurity - real people. Real support.

Telecom & IT Under One Roof

Phone services, SMS and MMS texting, IT, cybersecurity and cabling - one partner instead of five vendors.

SUNWIRE BY THE NUMBERS

Proof, not just promises.

3.5B+

Calls processed

227M+

Text messages delivered

17

Years in business

40+

Professionals on staff

OUR STORY

Where innovation meets passion and creativity

Who we are

Sunwire is a team of over 40 professionals with many years of experience in all areas of telecommunications including voice & phone infrastructures, network engineering, software development, cybersecurity & IT and structured cabling.

What we do

Together, we provide reliable, affordable, customizable and state-of-the-art telecommunications solutions. At Sunwire, we use technology as a means, and never as an end.

Why we do it

Our goal is to increase communication and collaboration. We are curious individuals who seek to innovate and improve on what we know in order to become better connected.

Sunwire Customers

Organizations rely on Sunwire with full confidence.
See what they are saying about us!

Erin Montgomery Executive Director at Great Northern Family Health Team

"It is such a pleasure working with Sunwire. The SolSwitch Communications Platform has exceeded our expectations."

Mike Sanders Owner at Aaron Group

"Sunwire has been a trusted partner of Aaron Group since 2016 when we converted to their VoIP platform - the SolSwitch."

AWARDS & RECOGNITION

Recognized for growth & excellence.

Canada's Growth 500

No. 48 on the 2019 ranking of Canada's Fastest-Growing Companies by Canadian Business & Maclean's.

Five-year revenue growth of 1,668%.

Business Start-Up Excellence

Winner of the 2012 Greater Sudbury Chamber of Commerce Business Start-Up Excellence Award.

Recognized for the SolSwitch platform's early innovation.

OUR PEOPLE

A growing team

Today, Sunwire is one of Northern Ontario's fastest growing service providers. This progress has enabled us to welcome talented individuals who share our vision and increase productivity. Our growing workforce is a testament to our thriving business and our dedication to providing exceptional services.

Join our Team
PROFESSIONALS

Meet some of our team

Jason Legault President & CEO

Marc Pitre Chief Operations Officer

Alex Peden Chief Technical Officer

Jeff Rainville VP of Infrastructure

Alex Levesque VP of Sales

Derrick Chartrand VP of Marketing & Growth

Josh Lavigne Director of Products & Software

Lee Pepin Director of People & Operations

COMMUNITY MINDED

At Sunwire, we believe in making a positive impact beyond our business operations.

We actively give back to the community through charitable donations, sponsorships, and hands-on community involvement.

Our commitment to social responsibility is at the heart of everything we do, as we aim to foster a brighter, more connected future for everyone.

Our History Know us better! Built from scratch with your business in mind!

2009 The start...

Sunwire Systems, a software development firm, is founded. Sunwire begins software development on a VoIP Business Phone System.

2010 Introducing SolSwitch

The version 1.0 is released as an appliance. Standard customizable phone system features and some advanced call center features are included.

2011 Hosted PBX

Sunwire adds the Multi-Tenant Add-On module to the SolSwitch which allows system owners to host phone tenants on their appliance.

2012 SolSwitch Version 2.0

Sunwire releases the SolSwitch version 2.0 with new features and redundancy (High-Availability and Load-Balancing) thereby winning the Sudbury Chamber of Commerce's 2012 Business Start-Up Excellence Award.

2013 100+ Million Calls

Sunwire introduces its hotel/motel hospitality add-on module and processes its 100 millionth VoIP call over the course of 3 years.

2014 New Offerings

Sunwire expands its communication offerings - adding High-Speed Business Internet and Hosting services to compliment its telephone services.

2015 200+ Million Calls

Sunwire's SolSwitch processes its 200-millionth telephone call since 2010.

2016 Residential Services

Sunwire begins to offer high-speed Home Phone and Internet services in Greater Sudbury and throughout Northern Ontario.

2017 Growth and Acquisitions

Northern Voice & Data Inc. is acquired by Sunwire Inc. further adding to the portfolio of services. Sunwire starts offering cybersecurity, managed IT services, cloud services, off-site backups.

2018 1 Billion Calls

The SolSwitch processes its 1 billionth telephone call in just 8 short years. Residential Internet and Phone services are expanded beyond Northern Ontario to include Central and Southern Ontario.

2019 No. 48 on Canada's Growth 500 List

Canadian Business and Maclean's ranked Sunwire as no. 48 on the annual Growth 500, the definitive ranking of Canada's Fastest-Growing Companies. Sunwire made the 2019 Growth 500 list with five-year revenue growth of 1,668%.

2020 SolSwitch Connect

Amid the COVID-19 pandemic, Sunwire was able to launch its mobile and desktop solution that allows users to call, chat and collaborate with clients and colleagues any time and on any device. Furthermore, Sunwire also completed the business and operations merger of Northern Voice & Data Inc., a regional pioneer and expert-led network and IT firm.

2021 Launch of Sunwire TV

Following years of demand, Sunwire officially released its TV service platform. Using Sunwire Internet, Sunwire's TV services delivers quality HD signals with all the channels and features users have come to expect including Whole Home PVR.

2022 MS Teams Integration

Due to a growing need for hybrid work environments, Sunwire completed the integration of its SolSwitch Business Phone System with the Microsoft Teams platform. The benefits of integrating Sunwire's phone services with MS Teams include: streamlined communication and collaboration, keep your existing business number, flexible for remote workers, fully-customizable phone features and cost savings!

2023 SMS Aggregator

Sunwire introduces Business SMS/MMS Texting via 10-digit long code or short code using a variety of different methods and integration. We've processed over 250 million text messages.

2024 Return to Roots

After a succesful foray as a residential service provider, Sunwire exits the home Internet, phone and TV industry as of November 1, 2024 to focus on what made it successful - Business Telecom and IT. Our renewed focus is to continue providing innovative and reliable phone service, SMS/MMS texting, structured cabling, cybersecurity & IT, cloud hosting and business telecom solutions with exceptional service to our business clients

2025 SolSwitch Version 3

The SolSwitch Communications Platform (SolSwitch version 3.0) is introduced with a revised administrative portal, increased security, augmented efficiencies and new features such as AI Tools, Call Transcription and Multichannel Queuing which allows organizations to respond to clients on various platforms using one centralized system.

2026 SolCast & AI

Doubling down on our dedication to business services, Sunwire launches SolCast - our multi-channel outbound communications platform for reaching contacts by phone, SMS and email through automated campaigns. We also began work on Jaisun, our Canadian, telecom-aware AI business assistant with all the AI capabilities you've come to expect.
F • A • Q

Frequently Asked Questions

Yes. Sunwire is a Canadian-owned and operated company headquartered in Sudbury, Ontario. Our platform, network and support team are all based in Canada, so your communications and your data stay in Canada.

We provide business communications and IT under one roof: cloud phone service, business SMS/MMS texting, softphone apps, and Microsoft Teams integration - all powered by our own SolSwitch platform. Additionally, we provide: structured cabling, cybersecurity & managed IT, and cloud hosting.

Yes. Unlike resellers, we develop our SolSwitch Communications Platform in-house with our own software team - first released in 2010 and now in version 3. Because we own the technology, we can customize features to fit your business and support them directly.

Our head office is in Sudbury, Ontario. We serve business clients across Canada and beyond. As of November 2024 we focus exclusively on business telecom and IT, after previously offering residential services. Sunwire's offerings are not limited by its geographic location.

You get direct access to our team of 40+ specialists - not an outsourced call centre. Reach us through the contact form below, by phone, by text, live chat or by email, and a real Sunwire expert will help you.

WE'RE EASY TO REACH

Contact Us

Call, text or email below.

Visit Us

850 Barrydowne Road
Sudbury, ON
P3A 3T7

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