The SolSwitch was built from the ground up by Sunwire's team of software development experts. Scalable and robust, we designed an appliance that houses all of a business' telecommunication needs in one device.
Deploying the SolSwitch on-premise gives your organization direct and complete control over all of your communication needs.
Not sure which appliance is best for you? Contact a representative.
Find out more about how the SolSwitch can help your organization.SPEAK WITH AN EXPERT
Start making your phone system work for you.
The SolSwitch has the potential for unlimited Extensions, Queues, Auto-Attendants (IVRs), Time Rules, Voicemail-to-Email and so much more.
Every aspect of each feature can be customized to meet your exact needs. Features can also be combined via call flow routing in order to achieve desired results.
Because the SolSwitch was built by our own engineers, our team also has the ability to develop custom features.DOWNLOAD FULL FEATURE LIST
Quickly customize your phone system in real-time.
The SolSwitch's allows users to instantly control and edit their phone system's features and functionality on the fly from anywhere in the world with an Internet connection.
A range of analytics to help make your business more efficient.
Provides the call history with vital information such as source, destination, call disposition, call type, call length and call path.
Get a live report of all active calls currently in place at any given time.
Voicemail usage reports can be generated to view how many messages are in a voicemail box as well as how much room is available.
The SolSwitch is compatible with various makes and models.
The SolSwitch is vendor-neutral - which means it is compatible with a wide range of industry-leading brands.
We have a large assortment of compatible IP phones, conference units, paging equipment, analog integration, headsets, cabling and much more.SEE RECOMMENDED PERIPHERALS
Wired and wireless, desk phones and softphones!
Bring your own headset! Our phone services support a range of wired and wireless headsets for all device types. We can help you find the perfect headset for your Sunwire phone services on desk phones, computers, laptops, Android and Apple devices.SEE RECOMMENDED HEADSETS
Expand your system's capabilities as you need to.
Our scalable system means you can get the options you need and expand when it's time.
Enjoy desktop and mobile softphone integration.
Call, chat and share with clients and colleagues using SolSwitch Connect. Keep your users connected any time, anywhere and on any device. Available on desktop (Windows and Mac) as well as mobile (iOS and Android) devices.
Sunwire is an official Partner of Microsoft
Transform Microsoft Teams into a full phone system with customizable features. With our SolSwitch, organizations that use the Teams platform are able to make and receive phone calls by using the Teams software. Make the most of your Microsoft 365 investment with calls, meetings, video conferences and more!
Download and install the Microsoft Teams application. Log in from your mobile or desktop device.
Using the menu's "Calls" tab, access your contacts, dialpad, history or voicemail.
Simply place a phone call directly from the Microsoft Teams interface.
Internal office calls as well as external calls will be routed accordingly by Sunwire's SolSwitch.
All calls can be routed through SolSwitch's advanced phone features.
Use the SolSwitch's auto-attendant, queues, time rules, transfer or call parking functions and other customizable features!
Ensure you're always up and running.
High Availability refers to a system or component that is continuously operational for a desirably long length of time. HA works by connecting and syncing two appliances together.
One system is active and the other is on stand-by. Should the active unit fail, the stand-by system instantly becomes active getting you back up and running in seconds.
Ensure your system is never overloaded.
Distributed Load-Balancing is a computer networking methodology to distribute workload across multiple computers or clusters. SolSwitch’s Load-Balancing involves having two synced systems at separate locations.
In the event that one location suffered a catastrophic accident, the other location could continue to operate and support the phone system without down-time.
The packages below offer additional features and functionality.
The Multi-Tenant add-on allows SolSwitch owners to host their own tenants on their appliance.
This is perfect for building owners looking to offer phone service to tenants or for those looking to earn extra income from their phone solution.
Multi-Tenant Partnership agreement is required.Download Infosheet
SolCast is a call scheduling tool that allows users to enter a list of numbers to contact and play a pre-recorded message.
Who to call, what days and time to call, how many times to retry are all options that can be configured inside the SolCast feature.
Perfect for appointment reminders or past due notifications.Download Infosheet
The SolSwitch hospitality add-on includes a dashboard which allows the front desk staff to enable/disable access to long distance, enable/disable message waiting indicator and set the next day’s wake-up call time.
The dashboard grants access to a specified list of IP addresses without having to login which makes it easy for the front desk staff to open and use.Download Infosheet
Get fully Unified Communications.
Reduce your recurring monthly phone line bills by pooling your offices' lines.
Get crystal clear high-definition call quality and superior service.
Stay connected on desktop (Windows and Mac) or mobile (iOS and Android).
We offer certified installation, 1-on-1 training and support maintenance agreements.
We truly care about our product and user experience.