Sunwire's cloud-based phone service is based on the SolSwitch platform. The SolSwitch was built from the ground up by Sunwire's software experts and offers state-of-the-art communication tools and functionality.
Our solution comes with little up-front investments, equal monthly bills and can easily grow with your business without any need for on-site hardware or IT and networking expertise.
The SolSwitch has the potential for unlimited Extensions, Queues, Auto-Attendants (IVRs), Time Rules, Voicemail-to-Email and so much more.
Every aspect of each feature can be customized to meet your exact needs. Features can also be combined via call flow routing in order to achieve desired results.
Because the SolSwitch was built by our own engineers, our team also has the ability to develop custom features.DOWNLOAD FULL FEATURE LIST
Provides the call history with vital information such as source, destination, call disposition, call type, call length and call path.
Get a live report of all active calls currently in place at any given time.
Voicemail usage reports can be generated to view how many messages are in a voicemail box as well as how much room is available.
The SolSwitch is vendor-neutral - which means it is compatible with a wide range of industry-leading brands.
We have a large assortment of compatible IP phones, conference units, paging equipment, analog integration, headsets, cabling and much more.SEE RECOMMENDED PERIPHERALS
Bring your own headset! Our phone services support a range of wired and wireless headsets for all device types. We can help you find the perfect headset for your Sunwire phone services on desk phones, computers, laptops, Android and Apple devices.SEE RECOMMENDED HEADSETS
|Telephone Number (DID)||$2.00/mo.|
|Toll-Free Number (TFN)||$2.00/mo.|
|Toll-Free Minute Rate||3 cents/min.|
|North America Long Distance Rate3||3 cents/min.|
Our Meet-Me Rooms allow you to create a conference room which allows multiple people to speak at once rather than being limited to three (conference calling). Simply invite callers to dial into a specific extension or use the administrative portal to direct them using your phone system.
Invite up to 50 participants at any time. Participant limits may be increased upon request at no additional charge when capacity is available. One local or toll-free number is included (toll-free is billed at 3 cents/min. per participant.)
The Advanced Meet-Me Rooms include all of the same features as the Basic Meet-Me Rooms but also includes call recording and storage of the Meet-Me Room conversation in the administrative web portal.
Perfect for appointment reminders or past due notifications. SolCast is a call scheduling tool that allows users to enter a list of numbers to contact and play a pre-recorded message.
Who to call, what days and time to call, how many times to retry are all options that can be configured inside the SolCast feature.Download Infosheet