Sunwire's cloud-based unified communications platform offers state-of-the-art phone, chat and collaboration feature functionality with little up-front investments and equal monthly bills.
Our solution can easily grow with your business without any need for on-site hardware or IT and networking expertise.
The SolSwitch has the potential for unlimited Extensions, Queues, Auto-Attendants (IVRs), Time Rules, Voicemail-to-Email and so much more.
Every aspect of each feature can be customized to meet your exact needs. Features can also be combined via call flow routing in order to achieve desired results.VIEW FULL FEATURE LIST DOWNLOAD FEATURE LIST
The SolSwitch is vendor-neutral - which means it is compatible with a wide range of industry-leading brands.
We have a large assortment of compatible IP phones, conference units, paging equipment, analog integration, headsets, cabling and much more.SEE RECOMMENDED PERIPHERALS
The SolSwitch's Administrative Web Portal allows users to instantly control and edit their phone system's features and functionality on the fly from anywhere in the world with an Internet connection.SEE SCREENSHOTS
Provides the call history with vital information such as source, destination, call disposition, call type, call length and call path.
Get a live report of all active calls currently in place at any given time.
Voicemail usage reports can be generated to view how many messages are in a voicemail box as well as how much room is available.
Bring your own headset! Our phone services support a range of wired and wireless headsets for all device types. We can help you find the perfect headset for your Sunwire phone services on desk phones, computers, laptops, Android and Apple devices.SEE RECOMMENDED HEADSETS
|Additional DIDs (Telephone Number)||$2.00/mo.|
|Toll Free Number||$2.00/mo.|
|Toll-Free Minute Rate||3 cents/min.|
|Call Recording||$7.00/mo. per ext.|
|Unlimited North America Calling4||$7.00/mo. per ext.|
|North America Long Distance Rate4||3 cents/min.|
Our Meet-Me Rooms allow you to create a conference room which allows multiple people to speak at once rather than being limited to two (conference calling). Simply invite callers to dial into a specific extension or use the administrative portal to direct them using your phone system.
Invite up to 50 participants at any time. Participant limits may be increased upon request at no additional charge when capacity is available. One local or toll-free number is included (toll free is billed at 5 cents/min. per participant.)
The Advanced Meet-Me Rooms include all of the same features as the Basic Meet-Me Rooms but also includes call recording and storage of the Meet-Me Room conversation in the administrative web portal.
A great tool for training purposes or monitoring quality assurance, call recording can be set to always record or record on demand.
Recordings can be accessed through the Call Detail Report or emailed directly to any email address of your choice. Our offload tool allows you to transfer records to a separate server.
Get unlimited long distance across Canada and the United States (excluding Yukon, NWT, Nunavut, Hawaii and Alaska).
Great for organizations that cover a wide geographic area, our long distance and international rates are among the industry's most competitive.
Perfect for appointment reminders or past due notifications. SolCast is a call scheduling tool that allows users to enter a list of numbers to contact and play a pre-recorded message.
Who to call, what days and time to call, how many times to retry are all options that can be configured inside the SolCast feature.Download Infosheet