Sunwire is doing its part to keep employees and customers safe and mitigate the spread of COVID-19.
Until further notice, our office will be open to the public from Monday to Friday, 9AM to 5PM ET.
When visiting our office, we ask that you please adhere to the posted signage and floor markers.
We will also seek to activate all new Internet connections remotely.
If technicians are required to enter the home, social distance is required.
Anyone else in the home muyst maintain a 2 metre distance and, if possible, wear a facemask.
Our technical support team will remain available by telephone and email as per our regular hours of operation.
They can be contacted at firstname.lastname@example.org or by calling 1-833-727-6777.
We appreciate your patience and understanding while we all work together to get through this trying time.
Note: Some plans may not be available in all areas. Please contact a sales representative in order to verify serviceability.
1 Download and upload speeds may vary based on in office modem/router configuration, client device capability (computer, smartphone, tablet, smart tv, as well as software installed on these devices), building wiring, internet traffic and environmental conditions. "Up to" speeds can be reached when optimal conditions are met.
2 One-time build costs require site visits in order to determine infrastructure requirements. Activation includes account registration, setup and configuration. Technicians will go on site only if required - when required, on-site technicians will install the modem and check its levels. On-site technicians do not re-wire, configure or troubleshoot any device or service.